PRIVATE SECURITY INDUSTRY REGULATORY AUTHORITY (PSIRA)
TEAM LEADER: SERVICE DELIVERY R 595 125 basic salary p/a plus benefits (Western Cape) Requirements: Degree/ National Diploma in Business Administration, Business Management or equivalent NQF level 6 qualification coupled with a minimum of 5 years' experience in a customer service environment, with at least a 2 years’ experience at supervisory level ● Sound Finance management will be an added advantage ● Recognition of Prior Learning (RPL) and applicable knowledge and experience on the job may be considered during the selection process. Essential criteria: Ideal candidate should possess customer relation skills ● Knowledge of legislations pertinent to the registration of security is required ● Interpersonal and organisational skills are highly required ● Supervision skills are essential. Communication skills, both verbal and in writing, are essential ● Office management skills ● Computer Literacy. Key Performance Areas: Efficient and effective supervisions and control over administration of the Region or Walk-In-Centre ● Ensuring effective management of cashier activities and clients receiving area ● Verification of capturing of application forms and course reports ● Development and empowerment of administration staff ● Reconciliation and banking of money paid by clients ● Ensure that cash received is guarded and prevent unauthorised access to the cash box ● Capture complaints received from the Security Service Providers, Consumers and the Public ● Balancing and reconciling cash accounts of all the cashiers on a daily basis ● Communicate with Account Administrators regarding allocation of payments ● Print batches for fingerprint identification and forward to Head Office ● Print CIPRO documentation and all other documentation reserved for super role users e.g. certificates ● Attend to enquiries received from the clients regarding PSIRA’s cards and other related queries ● Ensure correctness of information on registration applications ● Receiving and considering individual and business applications ● Ensure proper filing ● Perform all other administration tasks that are related to this function. CLOSING DATE: 18 JULY 2024 PLEASE APPLY HERE
FRONT DESK CONSULTANT R 207 662 basic salary p/a plus benefits (Durban) Requirements: Grade 12 and National Diploma in Office Administration, Public Management or equivalent NQF level 6 qualification coupled with at least 2-years' experience in customer services ● Recognition of Prior Learning (RPL) and applicable knowledge and experience on the job may be considered during the selection process. Essential criteria: Ideal Candidate should possess customer relations skills ● Interpersonal and organisational skills are highly recommended ● Communication skills, both verbal and in writing, are essential ● Office Management skills ● Computer Literacy (MS Office Packages). Helpdesk ticketing system. Key Performance Areas: Attending to telephone enquiries ● Assist and attend to client's (Business and Individual) inquiries through the e-PSiRA platform ● Perform any other administrative or ad-hoc duties ● Processing clients to a relevant section (consultant or office) ● Organise the front desk area daily ● Ensure that the hand deliveries are collected at Front Desk from time of receipt ● Confirm boardroom meeting after request from time of receipt ● Informing the housekeeping assistants to make the boardroom ready for use after confirming availability. CLOSING DATE: 17 JULY 2024 PLEASE APPLY HERE
SENIOR INVESTIGATOR 06 MONTHS FIXED TERM CONTRACT Salary: R 60 357 per month (Centurion) Requirements: Degree/National Diploma in Policing, Forensic Investigation, Crime Investigation or equivalent NQF level 6 equivalent qualification coupled with 5 years or more experience in an Investigation environment of which at least 2 years supervisory experience ● A valid driver's license with 2 years' experience in driving and must have own reliable transport ● Professional membership of the Association of Certified Fraud Examiners (ACFE) added advantage ● Recognition of Prior Learning (RPL) and applicable knowledge and experience on the job may be considered during the selection process. Essential criteria: Ability to work under pressure ● Ability to interpret pieces of legislations that manages the security sector ● Fraud Investigation and /or Forensic Investigation experience ● Knowledge of PSIRA Act no 56 of 2001 ● PSIRA Policies, Procedures and Systems ● Knowledge of MISS (Minimum Security Information Security Standards) ● Knowledge of CCMA and Criminal Justice System ● Introduction to Stakeholder service providers through an informal meeting ● PSIRA systems training ● Quality Management ● Excellent plans and organising skills ● Excellent reporting skills ● Strong analytical and problem-solving skills ● Excellent negotiation skills ● Supervisory skills ● Advanced writing skills. Key Performance Areas: To investigate allegations of fraud or irregularities that affect the smooth running of the Authority and make recommendations to management to facilitate decision making process to determine if further forensic investigation is required ● To conduct internal and external forensic investigations and related fraud risk activities effectively according to the approved Investigation Policy procedures ● To keep the Forensic and Investigation Manager informed on all matters pertaining to the investigation processes and outcomes ● To evaluate the effectiveness of the PSIRA operational systems and internal controls ● To conduct regular assessments and analysis in order to provide reasonable assurance to management and stakeholders of the effectiveness of the PSIRA systems ● Providing evidence at disciplinary hearings and in criminal civil courts ● Present fraud and corruption awareness campaigns ●Risk control management ● Effective management on travel and accommodation costs ● Compilation of reports (Weekly planning, audit reports and preliminary investigation reports ● Report finding on the adherence to good corporate governance, risk management and fraud prevention principles across business units. CLOSING DATE: 17 JULY 2024 PLEASE APPLY HERE SENIOR INSPECTOR: ENFORCEMENT R 724 287 basic salary P/A plus benefits (Nelspruit) Requirements: Degree/ National Diploma in Criminal Justice and Forensic investigation, Policing, Security and Risk Management, Law or equivalent NQF level 6 qualification coupled with 5 years or more experience in a law enforcement environment of which at least 2 years supervisory experience ● Detective course or detective learning programme will be an added advantage and is preferred ● Valid driver's license. The ideal candidate is expected to have a reliable vehicle ● Recognition of Prior Learning (RPL) and applicable knowledge and experience on the job may be considered during the selection process. Essential criteria: ● Ability to work under pressure ● Ability to interpret pieces of legislations that manages the security sector ● Very high administrative skills including planning and monitoring ● Computer literate (Microsoft packages) ● Problem-solving and analysis skills ● Knowledge of Criminal Procedure Act, Law of Evidence Amendment Act, Firearms Control Act, Commercial and Administrative Law ● Written and verbal communication skills ● Interpersonal contact and sound judgement skills ● Report writing skills ● Ability to collect evidence, present evidence, testify during court and tribunal proceedings ● Ability to observe confidentiality in terms of all aspects of the job Key performance areas: Conducting investigations and inspections. The investigation of non-compliance and illegal practices with regards to improper conduct of Security Service Providers provider`s ●Conduct routine inspections at Security Service Providers to ensure compliance in terms of the Act, in particular the Code of Conduct Regulations ● These Security Service Providers includes all categories or classes of security services such as Guarding, CIT, Locksmiths, Private Investigators, Electronic Security Industry etc ● Conduct infrastructure and capacity inspections at new applicant security businesses in order to ensure that they meet the prescribed infrastructure and capacity requirements in order to render the security services ●Issue directives to the Security Service Providers in respect of any obligation in terms of PSIRA Act and Regulations ● Conduct assessments of training facilities in order to verify whether they meet the accreditation requirements ● Investigate and obtain evidence pertaining to non-compliance by Security Service Providers in respect to the Code of Conduct for Security Service Providers ● Investigations including auditing of records kept by the Security Service Providers in terms of applicable legislation, fraudulent activities and conduct of the Security Service Providers ● Identify any possible contraventions of the Code of Conduct Regulations and compilation of statements and dockets relating to the allegations of improper conduct ● Liaise with Authority and State Prosecutors with regards to the charges and evidence ● Serving of Regulation 3(4) notices (charge sheet and summons) ● Keep the complainant informed of progress on cases initiated which are handed over to law enforcement agencies , until concluded ● Perform Commissioner of Oaths / Peace Officer functions ● Follow due process in taking affidavits of witnesses as well as aspects dealing with the collection of evidence to prove a case ● Testify in improper Conduct enquiries ● Liaise with finance department in respect of outstanding annual fees, fines, and the payment over to the Authority regarding these outstanding annual fees/fines. ● Submission of statistical reports on Law Enforcement activities ● Effective control over regulatory performance and compliance in the area of responsibility, including proper planning of regulatory focus ● Ensure Authority's financial and other resources are utilised optimally to achieve the set objectives ● Identify, arrange and participate in the Private Security Industry (PSI) stakeholder engagements, and workshops ● Supervision of Inspectors under your control to ensure all inspectors are productively utilised to ensure proper regulation in your area of responsibility ● Identify training needs of inspectors under your control and address shortcomings ● Review inspections and investigations undertaken by inspectors under your control and update Law Enforcement Division's database accordingly ● Review and check financial claims of inspectors under your control and make recommendations in respect thereof ● Conduct performance management reviews. CLOSING DATE: 17 JULY 2024 PLEASE APPLY HERE
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