OMBUD FOR FINANCIAL SERVICES PROVIDERS (FAIS OMBUD)
JUNIOR ADJUDICATOR Pretoria, South Africa The Office of the Ombud for Financial Services Providers (FAIS Ombud) was established in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002 (the FAIS Act). Its objective is to consider and dispose of complaints in a procedurally fair, informal, economical, and expeditious manner, and by reference to what is equitable in all circumstances. The FAIS Ombud offices are in the east of Pretoria in Gauteng. Job Purpose To drive the resolution of complaints received by the FAIS Ombud within a target driven environment on complaints received by the public against financial service providers and to move same towards a resolution in a procedurally fair, informal, economical, and expeditious manner. Requirements:
Key Performance Areas:
Other Key Competencies:
In accordance with the FAIS Ombud’s Recruitment Strategy, preference will be given to candidates from designated groups. Please note that correspondence will only be entered into with shortlisted candidates and FAIS OMBUD reserves the right not to appoint if a suitable candidate is not identified. Recommended candidates will be required to undergo a comprehensive background check, which may include security screening, psychometric testing, and verification of credentials. FAIS OMBUD is an equal opportunity employer, committed to the principles contained in its Employment Equity Policy. Applications can be sent to [email protected] by no later than 31 July 2024, clearly indicating the position you are applying for in the subject line. Inquiries may be directed to Ms. Faith Shogole at 012 762 5000.
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